Our customer service

Free and fast delivery

The selection of the sale in the online marketplace Amazon was deliberately made. You experience both a comfortable and a safe shopping experience. You are quickly supplied and profit through buyer experience reports. A shipping-free delivery is possible, if you order your articles for delivery in Germany. On the product details pages of Amazon, it is indicated whether your selected items are qualified for this delivery option. If you are already a member of Amazon Prime, you will receive your order next business day in Germany without additional costs.

Customer Service

The specially trained customer service teams from Amazon and us provide you with excellent customer service, from Amazon even in the country language of the Amazon marketplace, where you bought your article. Amazon takes care of the processing of customer returns in cooperation with us. You do not incur any additional costs. We are there for you, whether you order from Germany, France, Great Britain, Italy or Spain.

Gift wrapping service

In cooperation with Amazon, we will provide you Amazon’s gift wrapping service on selected orders of products. Amazon will charge you this service if you wish.

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The E-Commerce Passion DNA

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